Xenzox Digital

Orders

Refund & exchange policy

Because digital products can be downloaded and used immediately, completed digital purchases are generally final.

No refunds after download

Once a digital product has been downloaded or access has been delivered after payment, we do not offer refunds, exchanges, or cancellations. Please review the product details before completing your purchase.

Before downloading

If you have paid for a product but have not received access or have not downloaded it, contact us as soon as possible. We will review the order and help resolve delivery or payment issues.

Faulty or incorrect files

If a file is technically faulty, corrupted, or materially different from its listing, contact us with your order details. We may provide a corrected file or another reasonable solution after review.

Contact

For order support, include your order email, product name, and a clear description of the issue. This helps us respond more quickly.

Questions? Contact us through the details listed in the site footer.